FMCG and Personal Care Brands Going D2C Way to Strengthen Consumer Relationship
E-commerce has emerged as the Indian retail ecosystem’s backbone last year when the world was hit by one of the worst pandemics ever witnessed. As we scramble our way with the new reality, India’s retail ecosystem, on the other hand, has seen a radical change. With e-commerce becoming an integral part of the retail industry, companies are finding new ways to sell and connect with consumers digitally across demographics and psychographic. The massive push to the digital economy has given companies a platform and a huge opportunity to connect directly with consumers which has further led to the emergence of a plethora of D2C brands.
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